FAQ
General Information
- What kind of music can we expect to hear at Cannery Hall?
- What is your bag policy?
- What am I able to bring with me into the venue?
- Can I bring my gun?
- How old do I need to be to attend a show at Cannery Hall?
- Is there a dress code?
- Can I smoke inside of the building?
- Do you have parking at your venue?
- Can you recommend a hotel nearby?
- Oh no! I think I left something at the venue. What do I do?
Tickets, Payment, & Entry
- How can I purchase tickets to a show?
- Can I purchase tickets at the door?
- What is the earliest I can get in for a show?
- I want to be in the VERY front. What time should I arrive?
- Can I leave and come back later?
- Are your shows seated?
- Are tickets refundable? What if a show is postponed or cancelled?
- I purchased a ticket from a third-party platform and my ticket isn't valid. What do I do?
- Do I need a valid ID in order to enter the venue?
- How late will you be open?
Accessibility & Safety
- I am disabled or unable to stand for long periods of time. Can I still come to a show?
- I am coming to a show and I have a condition/injury that needs special consideration. What should I do?
- What are you doing to prevent sexual harassment?
Photo & Film Policy
Host Your Event at Cannery Hall
- Can I rent Cannery Hall for a private event or production?
- Do I need an event planner?
- Can I have a DJ or live performer at my event?
- Are tables and chairs included?
- Can I bring in catering, décor, or additional production?
- How long can my event be?
- What is the deposit requirement to book an event?
- How can I schedule a tour of Cannery Hall?